Planning Your Visit to the Museum

Guidelines for Visitors

Given the fact that the works in our collection are unique, valuable and sometimes fragile, the Museum would like to remind visitors to observe the following guidelines:

Museum  rules to follow during your Museum visit.

Artworks

Unless otherwise indicated, look and admire… but don’t touch! The Museum galleries are equipped with an electronic motion-detection system and video surveillance cameras.

Photos

Visitors may take photos for their own personal use in the galleries of the permanent collection and some temporary exhibitions. However, it is forbidden to shoot videos, use a flash or a tripod. The Museum reserves the right to change these rules at any time.

Families

Families are permitted to take strollers and diaper bags into the galleries. In order to protect the artworks, baby backpack carriers and jogging strollers are not permitted.

Bags

Visitors are permitted to take a medium-sized handbag into public areas and galleries. In order to protect the artworks, any bag larger than 32 x 43 cm, as well as umbrellas, rollerblades and other cumbersome objects, must be checked into the cloakroom. However, travel luggage will not be accepted.

The Museum is not responsible for any lost, damaged or unclaimed items.

People with Reduced Mobility

There are also wheelchairs available for visitors in the Lobby.
There are on-street parking spaces with adapted meters and reserved parking spaces at several locations in the Ville-Marie borough.

Food and Drink

Eating and drinking are not permitted in the Museum, except in designated areas.

WI-FI Network

Visitors with smart devices can connect to our Wi-Fi network free of charge.

Sketching in the Galleries

Visitors are permitted to make pencil sketches in the Museum galleries. The use of pens, quill pens, ink and watercolour is prohibited at all times.

Individuals who are sketching must be careful not to interfere with the flow of visitors in the galleries.

The Museum reserves the right to review its sketching policy during busy visiting periods.

Lost and Found

To inquire about lost articles, contact the Security Department at 514-285-1600, ext. 278.

First Aid

If you feel unwell, ask the nearest security guard for assistance.

Cellphones

The use of cell phones is permitted, provided ringers are set to vibrate mode and conversations are kept low.

Visitor Comments

We’re always happy to hear from you. Share your museum experience with us at musee@mbamtl.org

Dogs at the Museum

Dogs are not permitted in the Museum, except for MIRA service dogs that provide assistance to individuals with visual, auditory or mobility impairments.