Accessibility Measures
At the MMFA, ensuring all our visitors enjoy inclusive museum experiences and a welcoming atmosphere is a top priority. See the various measures we’ve put in place to make sure that, whatever your needs may be, you enjoy our exhibitions and activities to the fullest.
Phone : 514-285-2000
Toll free : 1-800-899-MUSE (6873)
Email : musee@mbamtl.org
Monday to Sunday, 9 a.m. to 5 p.m.
Need help creating an account, logging in, making reservations or purchasing tickets through our website? Watch online transactions tutorials
Yes, we offer free admission to the exhibitions and collections to people with disabilities and their accompanying adults.
To obtain your free admission, simply come to the ticket office during the Museum’s opening hours, or contact us in advance to plan your visit.
Phone: 514 285-2000
Email: musee@mbamtl.org
This offer applies to eligible persons only.
Yes, we offer free admission to the exhibitions and collections to members of local and international Indigenous communities.
To obtain your free admission, simply come to the ticket office during the Museum’s opening hours, or contact us in advance to plan your visit.
Phone: 514 285-2000
Email: musee@mbamtl.org
This offer applies to eligible persons only.
Yes. Through our accessibility program Sharing the Museum, we offer a wide range of free activities that can be tailored to the needs of community groups.
Contact us to know if your community organization is eligible and to plan your visit.
Phone: 514 285-2000
Toll-free: 1 800 899-6873
Email: education@mbamtl.org
Free Admission Days
Adults aged 65 and up enjoy free admission to the permanent collection every Tuesday, from 10 a.m. to 1 p.m.
Families enjoy free admission to the permanent collection every Saturday, from 10 a.m. to 1 p.m.
Admission to the permanent collection is free for Quebec residents.
The MMFA does not possess private parking facilities; however, there are several parking garages located within walking distance, including in Concordia University’s J.W. McConnell (LB) Building, at 1453 Mackay Street.
For Museum visitors with reduced mobility, there are designated disability parking spots on Du Musée Avenue, close to No. 3410, and on Crescent Street near La Guilde.
Yes. A passenger drop-off zone is located near the main entrance to the Jean-Noël Desmarais Pavilion. It is right next to a wheelchair ramp to make it easy to enter the Museum.
Here is the address to use for specialized transit:
Jean-Noël Desmarais Pavilion
1380 Sherbrooke Street West
Montreal, Quebec H3G 1J5
Of course! We understand that service dogs are trained to respond to the daily needs of people with reduced mobility or physical disabilities. They are welcome in all our pavilions.
To ensure a safe and enjoyable visit for everyone, we rely on you to make sure your animal behaves appropriately during your visit. Please note, however, that we reserve the right to ask you to leave the premises if safety guidelines are not respected.
Yes. All of our pavilions are equipped with elevators that lead to the exhibition galleries. They are fully accessible to people with reduced mobility.
Yes, fully. All our pavilions are adapted for people in wheelchairs (exhibition galleries, toilets, elevators). We take care to ensure your movement through the Museums is fluid and free of obstacles.
Yes. We have wheelchairs available free of charge to enable you to visit the Museum at your own pace. Feel free to ask a member of our staff for them.
Of course! We have benches and rest areas in all our pavilions, so you can explore the Museum to your heart’s content.
If you’re planning a longer visit, don’t hesitate to ask a member of our team for a lightweight folding chair (subject to availability). Easy to transport, they give you the comfort of knowing you can sit and catch your breath wherever and whenever you might need to.
Yes. Bourgie Hall is well equipped to welcome people with mobility issues. Its concert hall offers wheelchair seating on the parterre level. An elevator in the lobby takes you directly to this level, and members of our team are on-hand to assist you. Please note that the Balcony Level is not accessible for people with reduced mobility.
Bourgie Hall also offers complimentary tickets for accompanying support peopl. To request a ticket for the support person, please send us an email at sallebourgie@mbamtl.org.
Yes. We have an audioguided tour of the exhibition uummaqutik: essence of life, which is specifically designed to enhance the visit of people with visual impairments.
Using your smartphone and earphones, you can discover a dozen fascinating artworks from the collection of Inuit art described in vivid and evocative detail.
A number of tactile tools are also provided to enrich your exploration: objects you can manipulate—a caribou antler, a slab of soapstone, seal pelt, a spongy bone of a cetacean—as well as a tactile map of the galleries designed for people with visual impairments.
This audioguided tour for people with visual impairments marks the beginning of an initiative the Museum intends to repeat and develop.
Yes. We developed a Sensational Supplies Pack, a kit designed to foster a state of calm and engagement in autistic children so that they and their family members can enjoy their Museum to the fullest.
This support tool enables children to appreciate the works by tapping into each of their senses. The kit is comprised of calming toys, drawing materials and activity sheets that can be completed while touring the galleries of the Michal and Renata Hornstein Pavilion for Peace.
