Visitor Guide and Policies

The Museum doesn’t have a private parking lot but there are several paid parking lots within walking distance of the MMFA, including the LB parking garage at Concordia University’s J.W. McConnell Pavilion, located at 1453 Mackay Street. We also encourage you to use public transit for a hassle-free arrival.

For our visitors with reduced mobility, metered parking spots reserved for holders of a disabled parking permit are available nearby: in the area of 3410 Du Musée Avenue and on Crescent Street, near La Guilde.

It’s not mandatory, but we strongly recommend purchasing your tickets in advance.

By booking online, you enjoy guaranteed access to the Museum and avoid the line-up at the ticket counter upon your arrival!

You can reserve your tickets online, at the Museum’s ticket office or by telephone, at 514-285-2000.

Book tickets

Note: Tickets are non-exchangeable and non-refundable.

If there are more than 10 people in your group, please contact us at 514-285-2000 to reserve your time slot. This will help us facilitate your arrival and offer you a more enjoyable experience.

Yes, every visitor must have an admission ticket, regardless of age. However, admission is free at all times for those 25 and under!

It’s our way of making culture accessible to the next generation, without exception.

Book tickets

Families are welcome at the Museum! You can move around freely with your stroller and diaper bag.
To protect the works, and for your own comfort:

At all times

You may enter the exhibition galleries with:

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  A standard-size stroller
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  A diaper bag
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  A front-facing baby carrier (tolerated)

However...

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  “Jogging” and “all-terrain” strollers are not permitted.
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  Back-mounted baby carriers are not permitted.

The Museum does not yet have a designated nursing area. Please feel free to breastfeed or bottle-feed your baby wherever you feel most comfortable.

If you require a quieter or more private space, our staff will be happy to guide you to a suitable spot.

Yes. However, to reduce wait times, we encourage you to pack light and avoid bringing bulky objects to the Museum.

For the safety and comfort of all, backpacks of all sizes, bags larger than 30 x 40 cm, food and water bottles (even if empty!) must be checked at the cloakroom.

Small bags (less than 29 x 39 cm) and handbags are allowed in the galleries, but are subject to visual inspection by an MMFA security guard.

Note: The checking of suitcases and other bulky items is subject to a fee. We reserve the right to refuse certain objects on days when there is a high volume of visitors.

Our mission is to make art accessible to everyone. All our pavilions (including exhibition galleries, restrooms and elevators) are accessible and wheelchair-friendly.

To help us provide you with the best possible welcome, we encourage you to let us know about any special needs you may have in advance.

Learn more about all the measures put in place by the Museum to enhance accessibility for all audiences.

Learn more

No,unless otherwise indicated, it is forbidden to touch the artworks.

In order to preserve the works on display for future generations, the Museum’s galleries are equipped with electronic motion-detection and video surveillance systems.

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  Food and drinks
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  Water bottle
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  Backpacks and bags larger than 30 x 40 cm
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  Ballpoint and fountain pens (ink and watercolour)
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  Selfie sticks and tripods
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  Umbrellas

Note: The Museum reserves the right to modify these rules under certain circumstances.

Yes, you may take pictures for your personal use, unless otherwise indicated.

However, at all times…

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  Video recording is forbidden.
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  Use of a flash is forbidden.
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  Use of a tripod is forbidden.
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  Use of a selfie stick is forbidden.

Note: The Museum reserves the right to modify these rules under certain circumstances.

Yes. The use of cell phones is permitted in the Museum’s public spaces. However, to avoid disturbing other visitors, we ask that you keep your phone on vibrate mode, speak quietly and refrain from using the speakerphone or hands-free mode.

No. For security reasons, backpacks of all sizes and large bags (over 30 x 40 cm) must be left in the cloakroom.

Small bags (less than 29 x 39 cm) and handbags are allowed in the galleries, but are subject to visual inspection by an MMFA security guard.

It is not permitted to eat, drink or bring water bottles (even if empty!) into the Museum’s galleries.

However, water fountains and dedicated dining areas are available; our staff will be happy to show you where they are located. For a meal break, we also invite you to take advantage of the food offerings at Aube Café, located on the second floor of the Jean-Noël Desmarais Pavilion.

Although eating and drinking are not allowed in the MMFA’s galleries, feel free to breastfeed or bottle feed your baby anywhere you feel comfortable.

Yes, pencil sketching is permitted. We encourage you to draw inspiration from what you observe! To protect the works, and for your own comfort:

In the exhibition galleries

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  Pencil sketching is permitted.
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  Folding stools are available on demand (subject to availability).
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  Make sure you do not impede the flow of visitors in the galleries while sketching.

However, at all times...

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  The use of ballpoint and fountain pens, ink and watercolour is prohibited at all times.
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  Chairs and easels are prohibited.

Note: The Museum reserves the right to suspend its sketching policy during peak hours.

Have you lost something? Please contact customer service at 514-285-2000 so we can help you find it.

For a peaceful visit, we recommend visiting the Museum on weekday mornings. That’s the best time to enjoy the exhibitions in a quieter atmosphere.

Are you more of a night owl? Take advantage of the chance to visit the temporary major exhibition on Wednesday evenings in a relaxed, end-of-the-day atmosphere.

Please note that, on Wednesday evenings, only the temporary major exhibition remains open after 5 p.m. Our permanent exhibitions close at the usual time.

Our pavilions are connected by underground passages, allowing you to explore the entire Museum without ever having to go outside or put your coat back on.

Need help finding your way around? See the Museum map or ask a member of our team!

Yes. You’ll find benches and rest areas throughout our pavilions, allowing you to explore the Museum to your heart’s desire.

If you’re planning a lengthy visit, don’t hesitate to ask our team for a lightweight folding stool (subject to availability). They’re easy to carry and you'll be comfortable wherever your inspiration takes you.