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Guidelines for visitors

Jean-Noël Desmarais pavilion, Montreal Museum of Fine Arts, Photo: Bernard Fougères and Jean-François Lejeune.

In accordance with the directives issued by the Government of Quebec, the Montreal Museum of Fine Arts is currently closed to the public.

MMFA visitors and Members will be required to book a time slot for their visit by purchasing tickets online.

Visit the major exhibition page

Exclusive visit of the utmost in safety

The MMFA has put every measure in place to ensure visits are highly enjoyable, exclusive yet intimate, and, above all, safe. All of the recommendations of the Government of Quebec and the Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST) have been implemented so that the MMFA’s public feels at ease and entertained during their Museum outing.


Visitors must absolutely book their tickets online and select the date and time of their visit. Museum Members also have to reserve their tickets online, which will be free, as visits are included in their membership.

Tickets are date-time stamped in order to control the flow of visitors. This new rule ensures public safety as well as allow visitors a more intimate exploration of the exhibition.

Need help creating an account, logging in, making reservations or purchasing tickets through our website? Watch online transactions tutorials

Health measures

Wearing a face covering is mandatory. You must have your face covering on at the entrance and keep it on for the duration of your visit. The MMFA is not distributing disposable masks.

Hydroalcoholic gel is dispensed in the entrance areas.

Course of your visit

Enter the Museum via the main entrance, at 1380 Sherbrooke Street West. Museum staff is on hand to assist visitors and answer their questions.

The MMFA main Boutique and Bookshop are open from Thursday to Sunday from 10 a.m. to 5 p.m.

The following services are not offered: the cloakroom, on-site audioguide rentals, the restaurant and café, workshops, guided tours of exhibition halls and educational activities.

Please note that the Museum's permanent collections and certain cultural activities (guided tours in the exhibition halls, Art Hive, Thursdays at the Museum, the Museum’s School of Art, WKSHP 15-20, and PRISM) will not be offered until further notice.

It is strongly recommended that people with reduced mobility or special needs notify the Museum of their upcoming visit. Our customer service team can be reached at 514-285-2000, seven days a week, from 9 a.m. to 5 p.m.

Safety regulations for visitors

Since the works in our collection are unique, valuable and sometimes fragile, the Museum would like to remind you to observe a few guidelines.


Enjoy looking at the works on view but, unless otherwise indicated, don’t touch them! Museum galleries are equipped with electronic motion-detection and video surveillance systems.

Guidelines for visitors - Artwork
Guidelines for visitors


You may take photos for your own personal use in the galleries of the collections and some temporary exhibitions. Shooting videos or using a flash or tripod is forbidden.


You may take a medium-sized handbag into public areas and exhibition galleries. In order to protect the artworks, you must check:

  • Any bag measuring over 32 x 43 cm
  • Umbrellas
  • Rollerblades and other bulky items such as luggage may not be checked in the cloakroom

We are not responsible for lost, damaged, or unclaimed items.

Food and drink

Eating and drinking in the Museum is not allowed, except in designated restaurant areas.


  • Pencil sketching is allowed in the galleries devoted to the Museum’s collections.
  • The use of ballpoint and fountain pens, ink and watercolour is prohibited at all times.
  • Make sure you do not impede the flow of other visitors in the galleries when sketching.
  • The Museum reserves the right to review its sketching policy during peak visiting hours.

Lost and found

Should you lose something, contact customer service at 514-285-1600.

First aid

Should you not feel well, ask the nearest security guard for assistance.


Using cellphones in the Museum’s public spaces is allowed provided ringers are set to vibrate and conversations are kept low.

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