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Plan your visit by booking your tickets online!

Guidelines for visitors

Jean-Noël Desmarais pavilion, Montreal Museum of Fine Arts, Photo: Bernard Fougères and Jean-François Lejeune.
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Visitors must absolutely book their tickets online and select the date and time of their visit.

Visit the major exhibition page

Exclusive visit of the utmost in safety

The MMFA has put every measure in place to ensure visits are highly enjoyable, exclusive yet intimate, and, above all, safe. All of the recommendations of the Government of Quebec and the Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST) have been implemented so that the MMFA’s public feels at ease and entertained during their Museum outing.

Tickets

Visitors can book their tickets online and select the date and time of their visit. Museum Members also have to reserve their tickets online, which will be free, as visits are included in their membership.

Tickets are date-time stamped in order to control the flow of visitors. This new rule ensures public safety as well as allow visitors a more intimate exploration of the exhibition.

The limit on the number of visitors and mandatory online reservations represent a logistical challenge in the current context, which prevents us from offering free access to the Museum on the first Sunday of the month. We will resume this initiative, which has always been very popular with the public, as soon as the situation allows us to do so.

Need help creating an account, logging in, making reservations or purchasing tickets through our website? Watch online transactions tutorials

Vaccine passports

A vaccine passport or other proof of vaccination is not required to visit the Montreal Museum of Fine Arts or its Boutique and Bookstore. Nor is such proof required to participate in any of the educational activities offered in the Museum’s galleries or studios (e.g. Family Weekends, the Art Hive, WKSHP 15-20, the Museum’s School of Art). School groups of any level may enter the Museum without a passport.

However, proof of vaccination with a QR code (printed, electronic or via the VaxiCode application), along with one piece of government-issued photo identification, is mandatory to participate in any activity held in the Maxwell Cummings Auditorium, the Cinéma du Musée and Bourgie Hall. To allow us enough time to conduct the verifications before the activity commences, we ask that you kindly arrive at least 15 minutes before the start time indicated on your ticket.

Health measures

In accordance with the public health measures in effect, a physical distancing of 1 metre must be maintained in indoor public spaces. In the interest of the safety and comfort of your visit, the MMFA is proceeding with a progressive increase of its visitor capacity and continuing to limit the number of people allowed in each gallery.

Wearing a face covering continues to be mandatory. You must have your face covering on at the entrance and keep it on for the duration of your visit. The MMFA is not distributing disposable masks.

Hydroalcoholic gel is dispensed in the entrance areas.

Course of your visit

Enter the Museum via the main entrance, at 1380 Sherbrooke Street West. Museum staff is on hand to assist visitors and answer their questions.

The MMFA is open Tuesday to Sunday, 10 a.m. to 5 p.m and Wednesday evenings, until 9 p.m.

The Museum Boutique and Bookstore is open Tuesday to Sunday, 10 a.m. to 5 p.m and Wednesday evenings, until 9 p.m. The MMFA also has an online boutique accessible at all times.

The Museum’s physical Ticket Counter remains closed. There is no on-site ticket sales.

Unsecured self-service storage cubicles are available to visitors. The cloakrooms are not open. Visitors can keep their coats with them. We ask them to avoid bringing large bags or suitcases.

The following services are not offered: the Beaux-arts Bistro, the Beaux-arts Restaurant, the family activities, the Art Hive, the WRKSHP 15-20, the Digital Mediation Innovation Lab PRISM, Thursday at the Museum, on-site audioguide rentals and exhibitions' guided tours.

Please note that we are currently renovating and making improvements to certain galleries in the Michal and Renata Hornstein Pavilion for Peace, the Stephan Crétier and Stéphany Maillery Wing for the Arts of One World and the Liliane and David M. Stewart Pavilion for Decorative Arts and Design. As such, these spaces are temporarily closed to the public.

Please note that certain cultural activities (guided tours in the exhibition halls, Art Hive, Thursdays at the Museum, WKSHP 15-20, and PRISM) will not be offered until further notice.

It is strongly recommended that people with reduced mobility or special needs notify the Museum of their upcoming visit. Our customer service team can be reached at 514-285-2000.

Safety regulations for visitors

Since the artworks in our collection are unique, valuable and sometimes fragile, the Museum would like to remind you to observe a few guidelines.

Artworks

Enjoy looking at the works on view but, unless otherwise indicated, don’t touch them! Museum galleries are equipped with electronic motion-detection and video surveillance systems.

Guidelines for visitors - Artwork
Guidelines for visitors

Photos

You may take photos for your own personal use in the galleries of the collections and some temporary exhibitions. Shooting videos or using a flash or tripod is forbidden.

Bags

You may take a handbag for your personal belongings into public areas and exhibition galleries.

Unsecured self-service storage cubicles will be available. You will be able to keep your coats with you.

We are not responsible for lost, damaged, or unclaimed items.

Food and drink

Eating and drinking in the Museum is not allowed.

Sketching

  • Pencil sketching is allowed in the galleries devoted to the Museum’s collections.
  • The use of ballpoint and fountain pens, ink and watercolour is prohibited at all times.
  • Make sure you do not impede the flow of other visitors in the galleries when sketching.
  • The Museum reserves the right to review its sketching policy during peak visiting hours.

Lost and found

Should you lose something, contact customer service at 514-285-2000.

First aid

Should you not feel well, ask the nearest security guard for assistance.

Cellphones

Using cellphones in the Museum’s public spaces is allowed provided ringers are set to vibrate and conversations are kept low.

Your comments

We are always happy to hear from you. Share your experience at the Museum with us at musee@mbamtl.org

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