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Bourgie Hall

Guidelines for audience members

in the context of Covid-19

Ticket purchase conditions

How to buy?

By phone
514-285-2000, option 1
Everyday from 9 a.m. to 5 p.m.

In person
At the Bourgie Hall Box Office
(30 minutes before concerts)
Note: In-person ticket purchases are not possible at the Montreal Museum of Fine Arts Box Office.

Adapted Seating Plan

To ensure physical distancing measures, the seating plan has been adapted to allow at least one empty seat between each person or family cell.

  • During your online purchase, you may reserve a solo seat or duo seats. Only members of the same family unit are permitted to reserve duo seats.
  • For any other questions, please consult our FAQ or contact Bourgie Hall at 514-285-2000, option 1 or

Ticket exchange policy

The exchange policy has been attenuated to allow for the postponement of a visit to Bourgie Hall. If you are unable to attend a concert (health concerns or Covid-19 symptoms), the amount of your ticket will be credited to your account and may be used for any other concert produced by Bourgie Hall in its 2021-2022 season.

This exchange is done free of charge until 5 p.m. the eve of the concert. If your request is sent after 5 p.m., the day of the concert or in the 48 hours following the concert, an $8 fee is charged. Requests for exchanges sent after the 48-hour window will not be accepted.

Please note that this exchange policy does not apply to concerts by guest presenters.

In the case of a cancelled or postponed concert by Bourgie Hall, the amount of your ticket can either be credited to your account and used for any other concert produced by Bourgie Hall in the 2021-2022 season, or reimbursed.

To request an exchange, please contact the box offi ce at 514-285-2000, option 1, everyday between 9 a.m. and 5 p.m., or write to

For any other questions, please consult our FAQ or contact Bourgie Hall at 514-285-2000, option 1 or

Concert procedures

Face Masks

Wearing a surgical (disposable) mask is mandatory at all times when circulating in Bourgie Hall.Once seated, the mask may be removed for the duration of the concert. Cloth masks and other types of face coverings will not be permitted inside the venue.

Multiple entrances

Multiple separate entrances and exits will allow you to enter and exit Bourgie Hall in complete safety. Our team of ushers will be happy to guide you.

Social Distancing

A distance of 1 metre from other audience members must be observed in waiting lines.

Doors opening

The Hall’s doors open 30 minutes before the beginning of the concert.

Hydroalcoholic gel

Hydroalcoholic gel will be available at the entrance of the building.


The in-person box offi ce will be open 30 minutes before the concert. Purchases by card will be accepted only. Due to the reduced number of seats in the hall, we recommend purchasing tickets online or by phone prior to arriving at the hall.

Common space

No gatherings will be permitted in the lobby or any other common space.

One-way pathways

One-way pathways are indicated to allow you to reach your seat safely.

Bar and coat check

The bar and coat check services are not offered.


The washrooms are open.

Frequently Asked Questions

Bourgie Hall

Claire and Marc Bourgie Pavilion

Montreal Museum of Fine Arts
1339 Sherbrooke Street West
Montreal, Quebec H3G 1G2

About Bourgie Hall

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Practical information

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