Ticket purchase conditions
Adapted Seating Plan
To ensure physical distancing measures, the seating plan has been adapted to allow two empty seats between each person or family cell.
- During your online purchase, you may reserve a solo seat or duo seats. Only members of the same family cell are permitted to reserve duo seats.
- To reserve more than two seats side by side, groups of more than two people from the same family cell must contact the Box Office Manager Laurine Pierrefiche at 514-285-1600 ext. 634.
- Please note that the Halloween Ball is general admission. Only members of the same family cell are permitted to sit side by side.
Ticket exchange policy
The exchange policy has been attenuated to allow for the postponement of a visit to Bourgie Hall. If you are unable to attend a concert (health concerns or Covid-19 symptoms), the amount of your ticket will be credited to your account and may be used for any other concert produced by Bourgie Hall in the season 2020-2021 and 2021-2022.
This exchange is done free of charge until 5 p.m. the eve of the concert. If your request is sent after 5 p.m., the day of the concert or in the 48 hours following the concert, an $8 fee is charged. Requests for exchanges sent after the 48-hour window will not be accepted.
Please note that this exchange policy does not apply to concerts by guest presenters.
In the case of a cancelled or postponed concert by Bourgie Hall, the amount of your ticket can either be credited to your account and used for any other concert produced by Bourgie Hall in the season 2020-2021 and 2021-2022 or reimbursed.
To request an exchange, please contact the box offi ce at 514-285-2000, option 1, everyday between 9 a.m. and 5 p.m., or write to email@example.com.
Wearing a face covering is mandatory upon entering Bourgie Hall. Once seated in the hall you may remove your face covering. Please note that face coverings are not provided by Bourgie Hall.
There are multiple entrances to Bourgie Hall. You will be directed to one of the entrances based on the placement of your seat (Parterre-Odd, Parterre-Even, or Balcony)
Distance of 2 metres
A distance of 2 metres from other audience members must be observed in waiting lines.
The Hall’s doors open 30 minutes before the beginning of the concert.
Hydroalcoholic gel will be available at the entrance of the building.
The in-person box offi ce will be open 30 minutes before the concert. Purchases by card will be accepted only. Due to the reduced number of seats in the hall, we recommend purchasing tickets online or by phone prior to arriving at the hall.
No gatherings will be permitted in the lobby or any other common space.
One-way pathways are indicated to allow you to reach your seat safely.
Bar and coat check
The bar and coat check services are not offered.
The washrooms are open.
Rest assured that the “Bourgie quality” remains! The programming initially planned for the 2020–2021 season comprised roughly 50% of musicians coming from abroad. These concerts have not been reprogrammed owing to uncertainty about when borders will reopen. As a nod to Bourgie Hall’s very first season, which featured Canadian artists exclusively, our fall concerts for this 10th season will showcase the formidable talents of our local artists. These concerts also come in a variety of genres, including chamber music, recitals, jazz, Baroque, solo piano, a concert for all ages, as well as concerts in connection with the exhibition Paris in the Days of Post-Impressionism: Signac and the Indépendants.
A small number of musicians from around the world will give concerts in the first few months of this 10th season. They will be obliged to comply with Public Health directives concerning an isolation period as soon as they arrive in Canada.
The way concerts are organized has been subject to a complete overhaul: for example, concerts are less than an hour in duration and are presented without intermission; two seats are left vacant between each spectator or each family unit; wearing a face covering is mandatory inside the building (concertgoers may remove them once seated in their places) and the exchange policy is more flexible.
If you are experiencing symptoms, it is your responsibility not to come to Bourgie Hall.
It is mandatory to wear a face covering in all areas of Bourgie Hall. Spectators may remove their face coverings once seated in the hall.
Yes, staff members must wear face coverings at all times.
Bathrooms are open for use during concerts. They are cleaned and disinfected between each performance.
After each concert, the entire hall is disinfected: seats, stage, doors, bathrooms, etc. Maintenance of the hall is carried out before each performance.
Yes, maintenance of the ventilation system and air filters in Bourgie Hall, as in all pavilions of the Museum, is carried out in compliance with regulations.
Yes, an employee will be at your disposal at the ticket office 30 minutes before each concert. We will only accept payment by card. In view of the reduced number of seats available in the hall, it is recommended that you reserve tickets as early as possible:
514-285-2000, option 1
Every day from 9 a.m. to 5 p.m.
At the ticket office of the Montreal Museum of Fine Arts (during Museum hours)
In compliance with physical distancing measures, the seating plan for the hall has been adapted to enable two seats to remain empty between each person or each family unit. When purchasing tickets online, you may opt to reserve either solo seating or duo seating. Only members of the same family unit are permitted to reserve duo seating.
If you wish to reserve more than two adjacent seats for more than two people from the same family unit, please contact ticket office manager Laurine Pierrefiche at 514-285-1600, extension 634.
If you have further questions, you may consult the Frequently Asked Questions page or contact Bougie Hall at 514-285-2000, option 1, or at firstname.lastname@example.org.
The exchange policy is now considerably more flexible to enable postponing your visit to Bourgie Hall when necessary (symptoms, misgivings, etc.): if you are unable to attend the concert, the cost of your ticket will be credited toward any other concert produced by Bourgie Hall that you wish to attend during the 2020–2021 and 2021–2022 seasons.
You may cancel your reservation and obtain a credit free of charge up until the day before the concert. If you request such an exchange the day of or in the 48 hours after the concert, an $8 exchange fee will be applied. Exchange requests will not be accepted beyond 48 hours after the concert.
Bourgie Hall is pleased to collaborate with the internationally renowned recording label ATMA Classique for a hybrid concert series: concerts performed before a live audience will also be recorded and broadcast on the new platform Livetoune. Webcasts are offered live and in non-real-time for a limited period afterward.
In the event that a concert at Bourgie Hall needs to be cancelled or postponed, the amount of your ticket may either be credited toward another ticket for any other concert produced by Bourgie Hall during the 2020–2021 or 2021–2022 seasons, or refunded in full.
Even if gatherings of up to 250 people are now permitted in public places, Bourgie Hall has the capacity to accommodate a maximum of 150 people while adhering to physical distancing measures.
Yes, musicians must perform at a distance of 2 metres from one another on the stage. Additionally, the first row of spectator seating is located at a 2-metre distance from the stage.
No, bar service has been suspended.
No, the coat check has been suspended.