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Bourgie Hall

Guidelines for audience members

in the context of Covid-19

Ticket purchase conditions

How to buy?

By phone
514-285-2000, option 1
Everyday from 9 a.m. to 5 p.m.

In person
At the Bourgie Hall Box Office
(30 minutes before concerts)
Note: In-person ticket purchases are not possible at the Montreal Museum of Fine Arts Box Office.

Seating Plan

As of October 8, 2021, Bourgie Hall is returning to its full capacity, and all orchestra and balcony seats will be available for sale. **Important: as of this date, wearing a mask will be mandatory at all times, both when circulating in Bourgie Hall and for the duration of the concert once seated in your assigned seat. **

Ticket exchange policy

The exchange policy has been attenuated to allow for the postponement of a visit to Bourgie Hall. If you are unable to attend a concert (health concerns or Covid-19 symptoms), the amount of your ticket will be credited to your account and may be used for any other concert produced by Bourgie Hall in its 2021-2022 season.

This exchange is done free of charge until 5 p.m. the eve of the concert. If your request is sent after 5 p.m., the day of the concert or in the 48 hours following the concert, an $8 fee is charged. Requests for exchanges sent after the 48-hour window will not be accepted.

Please note that this exchange policy does not apply to concerts by guest presenters.

In the case of a cancelled or postponed concert by Bourgie Hall, the amount of your ticket can either be credited to your account and used for any other concert produced by Bourgie Hall in the 2021-2022 season, or reimbursed.

To request an exchange, please contact the box offi ce at 514-285-2000, option 1, everyday between 9 a.m. and 5 p.m., or write to

For any other questions, please consult our FAQ or contact Bourgie Hall at 514-285-2000, option 1 or

Concert procedures

New: Vaccination Passport

As of September 1, the vaccination passport is required to enter Bourgie Hall (persons over the age of 13). We use the government certified application Vaxicode verif, and no personal data is collected or stored.

To ensure your arrival at Bourgie Hall runs smoothly, please have in hand: - A proof of ID with photo
- Your QR code in either paper or digital format, or on the Vaxicode app.

For more information of Quebec's vaccination passport and how to obtain your QR code,visit the Quebec Government's website.

Face Masks

Wearing a mask is mandatory at all times, both when circulating in Bourgie Hall and once seated.Masks must be worn for the entire duration of the concert.

Multiple entrances

Multiple separate entrances and exits will allow you to enter and exit Bourgie Hall in complete safety. Our team of ushers will be happy to guide you.

Social Distancing

A distance of 1 metre from other audience members must be observed in waiting lines.

Doors opening

The Hall’s doors open 1 hour before the beginning of the concert.

Hydroalcoholic gel

Hydroalcoholic gel will be available at the entrance of the building.


The in-person box office will be open 1 hour before the concert. Purchases by card will be accepted only.

Common space

No gatherings will be permitted in the lobby or any other common space.

One-way pathways

One-way pathways are indicated to allow you to reach your seat safely.

Bar and coat check

The bar and coat check services are not offered.


The washrooms are open.

Frequently Asked Questions

Bourgie Hall

Claire and Marc Bourgie Pavilion

Montreal Museum of Fine Arts
1339 Sherbrooke Street West
Montreal, Quebec H3G 1G2

About Bourgie Hall

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Practical information

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